F A Q

Frequently Asked Questions

Which countries do you deliver to?
We deliver to the UK, US, and most EU countries. Products are shown based on your location, so you only see items that can be delivered to you.

How long does delivery take?
Delivery times depend on your location and the product. Most orders arrive within 3–8 working days. Fast-shipping options are marked on product pages.

Where do your products ship from?
Most items ship from warehouses in Europe or the US. Some products ship from trusted partners in China, but only if fast delivery is available.

How do I track my order?
Once your order ships, you’ll receive a tracking link by email. You can also use our “Track Order” page.

What is your returns policy?
If there’s a problem with your order, contact us within 30 days of delivery and we’ll help you arrange a return, replacement, or refund.

Who do I contact if I have a question?
Use our contact form, email us at support@zindle.co.uk, or send a message on WhatsApp. We usually reply within one business day.